Case study · Chantal Organics · Organic food manufacturing

A team that knows it can make a difference. Improvement every week.

Time off the floor
3 hrs a month
Homework
Real projects
Improvement projects
Weekly

"It just empowers everybody within the team to say, I can make a difference. I'm not just doing what I'm told. I can actually make a change to how we're operating as a business."

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Sam Cropper
General Manager, Chantal Organics
Watch the interview with Sam Cropper, General Manager
The challenge

Do things better, without working harder.

Chantal Organics is committed to protecting the planet and nourishing people. Their goal is to bring more organic food to New Zealanders that is affordable, tastes good and is healthy.

Like every business right now, they are under pressure from the economy to find better ways of working. Sam wanted the team making the work easier, not faster and harder, and he wanted change to come from the whole team, not just supervisors and managers.

What we did

Short sessions, real projects, better meetings.

The team spends about three hours a month in sessions with us, so it takes very little time out of the working week. Their homework is a real improvement project in day-to-day work, so the learning goes straight back onto the floor.

We helped them set up short, structured toolbox meetings with a clear agenda, and visual boards showing planned versus actual, cost of goods and ideas for improvement, using numbers that mean something to the people doing the work.

What changed
Weekly
Small improvement projects every week, where before they were ad hoc
Engaged
The whole team suggesting and driving change, not just managers
Aligned
Short toolbox meetings keep everyone on the same page each day
Visible
KPIs on the board that mean something to the team on the floor
Every business is different. See how others tackled theirs. All results →

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