Insights

Ideas from the floor. Ready to use tomorrow.

Short reads from our team on Lean, continuous improvement, leadership and getting more out of the day. Take what’s useful and try it with your team.

Kaizen

Kaizen (改善): more than just continuous improvement

Kaizen means “change for the better”. It’s a way of working, and a way of living, built on small steps that add up to big gains.

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Leadership

Going Gemba: where the work happens

Want to lead real change? Start where the work happens. Nine questions to take with you on your next Gemba walk.

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Daily management

The importance of daily stand-ups in driving operational excellence

Toolbox talks, huddles, DMS meetings. Whatever you call them, a good 15-minute stand-up keeps the team aligned and problems moving.

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Productivity

Addressing common causes of productivity losses

Six of the most common things that drag productivity down, from supply chain hold-ups to skill gaps, and what to do about each one.

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Leadership

Lean leadership that drives a mindset of continuous improvement

Lean leaders are coaches, not taskmasters. How respect for people and continuous improvement shape the way great leaders work.

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Continuous improvement

What are OFIs?

Opportunities for Improvement are the small changes that add up. How to make them visible, keep them moving and celebrate them.

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Performance

From reactive to proactive: the power of KPDs

KPIs tell you what already happened. Key Performance Drivers tell you what’s about to. Flip the dial and manage ahead of the numbers.

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Culture

Developing a culture of continuous improvement

Seven building blocks of a culture where improvement happens every day, from empowering people to developing leaders from the ground up.

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