NZ Drinks
Case study · NZ Drinks · Beverage manufacturing

Clear measures, shared goals. A team focused on downtime and waste.

Programme
12 months
Focus
Downtime + changeovers
Tool
Balanced scorecard

"The programme helped our team connect KPIs with what happens on the production floor, giving us a clearer focus on downtime, waste and where to improve."

PS
Paulo Su’a
Production Manager, NZ Drinks
The challenge

Connecting daily production with business goals.

NZ Drinks wanted to connect its business goals with clear measures across production, quality and delivery. The focus was on helping the team understand what to measure, how to track performance and where to take action.

Downtime and product changeovers were key areas for attention. By linking these issues to shared KPIs, the team could focus improvement efforts where they would make a difference.

What we did

Turning business goals into practical measures.

Through learning tailored to NZ Drinks’ operations, the team developed a balanced scorecard linking business goals with KPIs across production, quality and delivery. They agreed targets, how performance would be measured and who would report on progress.

The work gave the team a shared focus on downtime and product changeovers, helping them identify opportunities to remove waste and connect daily improvements with the wider business goals.

What changed
12-month programme
Operational Excellence, delivered across a cross-functional team
Shared targets
Bringing the team together to improve changeovers and reduce downtime
Aligned
Improvement efforts tied more closely to business performance
Momentum
Building business-wide, not just individual skills
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